When Was the Last Time You Made Someone’s Day?

“When I get on stage, my first goal is not to show my expertise, but on the contrary, to give a bit of happiness, of joy, of cheerfulness. I am firmly convinced that in order to sing well, you must love your neighbor and be passionate about life.” - Andrea Bocelli

I believe it can and should serve as the guiding principles for a business owner, as well. There isn’t a point in the entire Scout Law that doesn’t serve an entrepreneur well, either as a business or as a person of integrity. Today, I’d like to focus on the eighth point - Cheerfulness.

I was walking through a parking lot one evening recently, and crossed paths with an elderly fellow coming out of a take-out restaurant. I nodded and said hi, and he flashed this BIG generous grin, and said "How are you doing tonight," in a tone of voice that suggested he REALLY meant it. It made me smile, and I immediately noticed that I felt better.

What really stood out though – I was reading Matthew Kelly’s "Generosity Habit" book, a page a day, and it just so happened that the habit the next day was... to smile generously! Not just a polite smile, but a look-'em-in-the-eyes-and-make-their-day smile. It can immediately lift the other person's spirits. And that's just what I experienced that evening!

As a business owner, there are many ways you can be cheerful and create a positive atmosphere in your business. Some ideas:

Greet customers with enthusiasm: Greet your customers with a cheerful tone and enthusiastic attitude. This can help create a welcoming and positive atmosphere that puts people at ease.
Use positive language: Use positive language when interacting with customers and employees. This can help create a positive atmosphere and make people feel more comfortable.
Smile and be enthusiastic: Smile and greet your customers and employees with enthusiasm. A warm smile and a cheerful tone can go a long way in creating a welcoming atmosphere.
Celebrate successes: Celebrate your business's successes and milestones with your employees and customers. Recognize achievements, share positive news, and spread good vibes around. This can help create a positive atmosphere and boost morale.
Show appreciation: Show appreciation for your customers and employees by saying "thank you," providing compliments, and offering rewards and incentives for their loyalty and hard work.
Use humor: Use appropriate humor to lighten the mood and create a more relaxed and enjoyable atmosphere. Humor can help put people at ease and make them feel more comfortable.
Be present and attentive: Be present and attentive in your interactions with customers and employees. Show interest in their needs and concerns and provide support and guidance when needed.

Being cheerful should be a genuine reflection of your business culture and values. By prioritizing cheerful interactions with your customers and employees, you can create a positive and uplifting atmosphere that benefits your business in the long term.

So, when was the last time you smiled generously to someone you didn’t know? It may have been a new prospect, or it may have a complete stranger on the sidewalk. How did it make them feel? How did it make YOU feel?

Our FREE book will help you build the business the way you want it to be, to help you live that principle of friendliness. Go to https://www.swbizcoaching.com/ and enter your email to get you on your way to heightened success.

Still Waters Business Coaching

513 Prince Edward St

Fredericksburg VA 22401